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| This Week on Webopedia PC Pulse Customer Relationship Management (CRM) Reports Explained Customer Relationship Management (CRM) systems can help a business gain a better understanding of who their customers are, what they are buying and also see how loyal the customer really is. The problem with CRM systems is that if you don't run the right reports, you may not be getting an accurate picture of the customer and which products or services they like (and don't like), and which products or services are the most profitable. This article looks at the top must-run CRM reports. Webopedia is on Facebook, Let's connect! Add Webopedia's Term of the Day to your Google homepage Learn with Webopedia Quick Reference Articles Webopedia Terms of The Day - From The Last Week Receive The Webopedia "Term of the Day" via our XML/RSS feed, through our Daily Newsletter, on our Facebook page, on our Twitter page or you can visit the TOTD page on Webopedia.com. Social Media: Tips for Small Business Marketing Some examples of social media sites and applications include Facebook, YouTube, Del.icio.us, Twitter, Digg, blogs and other sites that have content largely contributed based on user participation ? that is, sites that organize and deliver user-generated content (UGC). Many businesses have primarily focused on getting listed in Google for no reason other than to drive Google's search traffic to their own Web space. Social media is no different ? businesses are looking to leverage social media traffic to help their own sites and brands. In November traffic to Blogger, according to comScore, was 222 million. It is easy to see why businesses want to attract some of that traffic. Learn more about social media marketing in this Webopedia article. Whitepaper: An Enterprise Private Cloud Architecture and Implementation Roadmap This Week on internet.com TurnTo Helps Retailers Provide a Social Shopping Experience Small Business Multifunction Printer Review: The Oki MC361 Facebook Pioneer Launches Social Media Management Platform |
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